Support

Support services enable customers to leverage Planon’s experience, expertise, and global coverage to address any issues that may arise. Users have access to the “Planon Customer Site,” allowing them to register calls, monitor existing support requests, and access functional and technical support documents, manuals, and software downloads.

Need a fast answer? Simply call Planon Support and get connected with one of the highly-skilled support consultants. They will answer your questions and, where possible, remotely resolve any issues. In rare cases, your organization may need temporarily support and assistance on site. Thanks to Planon’s global presence, Planon delivers support resources worldwide in multiple languages, ensuring continuity for your business.

For technical assistance with Planon software, customers can reach the global technical support organization by phone or email: