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Marc Wetzelaer
Former General Manager Service Provider at Planon
Marc Wetzelaer is an experienced General Manager in IT services, skilled in Business Development, ITIL, and Change Management. He is currently the owner and Managing Director at Add-Onn, and has also held several roles within Planon.
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Marc Wetzelaer is a highly skilled General Manager in the IT and services industry, with a proven track record in Business Development, ITIL, PRINCE2, Interim Management, and Change Management. Marc is currently the owner and Managing Director at Add-Onn.
Marc began his journey with Planon in 2007, serving as a Project Manager and Consultant., He then explored various other roles within Planon, progressing from Director of Business Development to Service Delivery Manager for Global Account, and finally to the Manager of the Service Providers Line of Business.
Through his management positions, Marc acquired a diverse set of skills that are crucial for effective leadership and decision-making in the IT and services industry. He can be described as an expert in project and program management, skills he gained through the planning, execution, monitoring, and successful delivery of projects. Marc worked at Planon for over 10 years before starting his own business, AddOn, in 2020.
How you can optimise your cleaning services with hyperautomation
26 August 2021 | Marc WetzelaerThis blog reveals how hyperautomation helps service providers in facing new challenges around contract compliance, optimising service delivery and operating efficiency.
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Build or buy an IWMS?
31 January 2019 | Marc WetzelaerIt's key to determine if you want to create your own CRE and FM processes in an IWMS or if you'd rather opt for a best practice approach with minimal tweaks.
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CAFM vs ERP: What’s the difference for facility management service providers?
11 October 2018 | Marc WetzelaerAlthough many service providers use separate systems for their business processes, they should have an 'enterprise operations platform'.
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What Integrated Facility Services CEOs say about their technology stack
13 September 2018 | Marc WetzelaerLast year, Planon partnered with Panorama, a consultancy firm dedicated to the facility management ecosystem, to better understand the trends disrupting the facility management service provider industry.
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3 new business models for service providers using the Internet of Things
15 February 2018 | Marc WetzelaerHow can service providers benefit from the Internet of Things? Planon presents three business models for service providers to consider.
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If you want something done well, outsource it
28 September 2017 | Marc WetzelaerFrom a functional perspective, the service provider industry has very specific and extensive requirements for software to manage core business operations.
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