Workplace stationary

Ask for feedback on a completed work order

About Planon Connect for Feedback tool

This solution enables organisations to send an email asking requestors for feedback after a request, call or work order has been completed and closed.

Topics: Offered by: Locations: Pricing:
IWMS & CAFM, Service Providers Planon Global Paid

Key features

  • Easy to set up a feedback request form including customer satisfaction icons (‘smileys’).
  • The form is automatically emailed to the requestor once the service request has been completed and closed.
  • Facilitates the collection of smiley ratings and additional customer comments via web-based form.


  • Planon release L68 or higher.
  • A licence for making a request or call.
  • There is no need to agree a separate SLA for this app.



About Planon

Planon is the leading global provider of Real Estate and Facility Management software that enables building and service digitalisation by integrating the diverse landscape of smart building technology, business solutions and data into one source of truth and turning that into value for building owners, building users, and service providers. Independent market research and consulting firms have consistently rated Planon as a global leader in the market. Planon has implemented its comprehensive solutions for more than 2,500 clients, supported by offices and partners around the world.

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