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California State University (LB) Facilities Organisation Delivers Key Metrics with Planon

Planon's real time dashboard optimises transparency into the facilities organisation

23 February, 2021 – The California State University Long Beach’s facilities organisation, Beach Building Services, has worked with Planon to develop an executive dashboard displaying metrics that align university vision and strategic missions with underlying facilities operational processes.

The metrics, created for University President Jane Conoley, leverage real-time data designed to optimise transparency. They provide insight into the performance of the facilities organisation, and are presented in a dashboard format in the Planon Integrated Workplace Management System (IWMS). Metrics include customer satisfaction, allocation of work requested by colleges within the university, and cost of major capital projects on campus.

‘Planon is thrilled to be working with CSU Long Beach on such an important initiative,’ said Fred Guelen, President, Planon North America. ‘The President’s dashboard has enabled the facilities management organisation to tangibly demonstrate how it directly contributes to the mission and goals of the university.’

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