There was a time when we used to buy a car and then drive around in that same car for years, whereas these days cars keep being updated with the latest software long after we’ve bought them. However, let’s take a Tesla owner, who doesn’t have to worry about all this, as he simply trusts the supplier to update the car with the most recent software version or the required safety level. In that respect, driving a Tesla or working in the Cloud are fairly comparable.
Webinar – What, Why and ROI of an IWMS
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To illustrate that comparison, let’s first look at how we used to use software. Previously, an organisation’s IT department was responsible for almost everything involving computers. From installing software updates to fixing breakdowns - everything landed on IT’s plate. However, now many organisations have made the move to the Cloud, so that software and hardware management can be outsourced. The consequence for the traditional IT professional is that his duties have changed significantly.
The role of the IT professional is changing
Many in the IT community anticipated the change with concern; naturally it’s not great when anyone with years of experience in specific fields has to make way for new competences. Still I think that the introduction of working in the Cloud has in fact turned out to be a wonderful opportunity for IT professionals. After all, they can play a central role in ensuring that the transition to the Cloud runs smoothly. Since the end-user in the front office doesn’t see how a specific service is delivered, it’s particularly important for the IT department that integration works well.
The facility manager must make sure that he chooses a Cloud solution where he can manage everything himself, without being dependent on a supplier or the internal IT department. However, the Cloud is only really viable if the IT department is indeed closely involved in decisions, and can thus bear responsibility for good integration with the corporate network.
Working in the Cloud is more efficient
Cloud implementations allow the IT department more time to deliver and achieve good integration with, for example, Central User Management or Single Sign-on (SSO), or to conduct security audits that previously fell by the wayside because of time pressure. So the Cloud is an opportunity to work more efficiently, and that’s mainly because the IT professional no longer has to worry about whether software is up-to-date, or that security is in sound order. After all, that’s now the responsibility of the Cloud provider.
In that respect, the Cloud provider is similar to Tesla Motors, the supplier of the modern car. The manufacturer delivers the same model to everyone, and the consumer adds the supplementary features that appeal to him or her. In both instances, the manufacturer is able to monitor whether updates are needed – remotely and constantly. In the event of problems, the supplier can take immediate action, so that a problem or bug is often fixed even before the client encounters it. In the case of the Tesla, the driver really only has to concentrate on the ease of use, and that makes driving much more pleasurable, and reduces stress. We think this is the way to work, including in the Cloud.
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