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Blogs | 01/05/2019
Who should own the Building Internet of Things?

As more IoT-related responsibilities arise and mature, so does the need for a new role that blends IT and Facility Management to manage them. 

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Blogs | 28/03/2019
What if robots break something during maintenance?

Imagine that you’ve deployed a robot to carry out a maintenance job on a property or to a piece of equipment inside the property, and the robot breaks something… 

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Blogs | 21/03/2019
Intelligent processes driving efficiencies for service providers

When the right data is available, and artificial intelligence can understand the context, systems can start to make decisions that people made earlier, creating the potential for high-speed operations. 

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Blogs | 28/02/2019
Looking to the future with computer vision and artificial intelligence

Computer vision is a particularly interesting category of artificial intelligence for facility management. Cameras not only stream images, they are able to augment those video streams with streams of data describing the things that are seen. 

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Blogs | 25/10/2018
Enabling End-User Success

IFM providers will have to identify and support their clients’ organisations in new ways to organise and collaborate with both internal and external stakeholders. Read this blog post from Jeffrey Saunders, Director of the Copenhagen Institute for Futures Studies. 

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Blogs | 11/10/2018
CAFM vs ERP: What’s the difference for facility management service providers?

Although many service providers use separate systems for their business processes, they should have an 'enterprise operations platform'. 

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Blogs | 04/10/2018
Becoming a B2B2C Service Provider

This connection of relationships is referred to as the B2B2C-model, in which commercial service providers extend their existing ‘business to business’ (B2B) relationship with contract managers to also include the end users and ‘consumers’ of the service (B2B2C). 

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Blogs | 13/09/2018
What Integrated Facility Services CEOs say about their technology stack

Last year, Planon partnered with Panorama, a consultancy firm dedicated to the facility management ecosystem, to better understand the trends disrupting the facility management service provider industry. 

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Blogs | 24/05/2018
How service providers can automate maintenance management processes

When service providers want to professionalise their maintenance management processes, there are three vital sources of information required. 

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