One of the things facilities professionals typically struggle with is the feeling they don’t have a great impact on the overall bottom line of a company, when in fact, they have one of the most impactful jobs in the company. From the connection to human resources, security, safety, and IT, the facility management department is an important value-adding part of any organization.
However, the first step to public awareness is internal awareness—FM’s need to recognize that they themselves control the overall story that is told about their department.
This article originally ran in the FMJ, the official magazine of the International Facility Management Association.
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