A webinar about service desk solutions, workflow automation and proactive monitoring in real estate, facilities management and information technology service management.
RE and FM organizations are constantly faced with customer requests, malfunctions, incidents, questions and remarks. Whether they refer to facility management services, IT services, maintenance aspects or any other business support service: professional intake, processing and monitoring is a prerequisite to ensure efficient delivery.
In this webinar you’ll learn more about:
- The benefits of integrated Services Management
- How an IWMS enables process standardization and automation
- Planon Universe approach to different interactions for service desk employees, service managers, and back office specialists
- Customer cases and experiences
To view this webinar, simply complete the form in the right hand column.