Although many service providers use separate systems for their business processes, they should have an 'enterprise operations platform'.Learn more
A collection of thoughts and questions turned into blog posts
Planon regularly publishes blog posts on topics ranging from workplace management and compliance to the Internet of Things and Building Information Modelling. These quick reads are often educational, occasionally humorous, and always worth your time.
Use the filter option below to find the blog posts that suit your information needs.
Blogs | 10/08/2018
Becoming a B2B2C Service Provider
This connection of relationships is referred to as the B2B2C-model, in which commercial service providers extend their existing business to business (B2B) relationship with contract managers to also include the end users and consumers of the service (B2B2C).Learn more
Blogs | 04/20/2017
Bring Your Own Device is so 2016 - get ready for Bring Your Own Bot
Where organizations originally had to deal with BYOD (Bring Your Own Device), it won’t be too long before they need to be ready for BYOB (Bring Your Own Bot).Learn more
For major organizational change, such as implementing new software or new ways of working, clear communication is necessary for it to be successful.Learn more
Blogs | 08/27/2015
Think in opportunities. Use innovative start-ups as eye-openers
Do you think in opportunities? The more intelligently you work with data, the more valuable it becomes. And the more you can achieve with it.Learn more
Blogs | 07/30/2015
Five lessons on agreements we can learn from Europe
Production and service provision processes are becoming increasingly complicated. Proper planning is necessary for clarity and transparency in agreements.Learn more
Blogs | 07/02/2015
Reducing resistance begins with having to, wanting to and being able to
Preparation and good communication are key to successful change, whether that is implementing new software or changing company culture.Learn more
Blogs | 05/28/2015
Self-service rather than the service desk, or the other way around?
One size does not fit all. Organizations must find the right mix of self-service and service desk offerings to optimize their core practices.Learn more
Blogs | 01/08/2015
Psychology and Facilities Management: how do you create more hospitality?
As a facility manager, process-oriented automation can help generate a greater hospitality and improve customer/user satisfaction.Learn more
Blogs | 11/25/2014
Self-Service: guidance for successful implementation
Employee Self-Service is a proven concept in FM, IT, and HR that improves services accessibility and increases efficiency in processing and delivery.Learn more