We used to buy a car knowing that would be the exact car we drove around in for years, but these days our cars can evolve with the latest software updates long after we’ve bought them. Take the Tesla owner, who simply allows the supplier to update the car with the most recent software version or the new required safety level whenever it becomes available—in that respect, driving a Tesla and working in the Cloud are fairly comparable.
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To illustrate that comparison, let’s look at how we used software the old way. Previously, an organization’s IT department was responsible for pretty much everything involving computers. From installing software updates to troubleshooting and repairing breakdowns, everything landed on the IT department’s plate. But now many organizations have made the move to the Cloud, so software and hardware management can be outsourced. The consequence for the traditional IT department is that their duties have changed significantly.
The role of the IT is changing
Naturally, many IT professionals anticipated this change with concern. However, I think that the introduction of working in the Cloud has turned out to be a wonderful opportunity for IT professionals. They continue to play a central role in ensuring that the transition to the Cloud runs smoothly. And because the end-user in the front office doesn’t see how a specific service is delivered, it’s particularly important for the IT department that the integration works well.
While other departments, such as facility mangers choose cloud-based software solutions according to the functionalities they need, the IT department must stay involved in the decision-making process to ensure the solution chosen is compliant and compatible for integration with the corporate network.
Working in the Cloud is more efficient
Cloud implementation gives the IT department more time to achieve integration with Central User Management or Single Sign-on (SSO), for example, or to conduct security audits that previously fell by the wayside because of time pressure. The Cloud is an opportunity to work more efficiently, because IT no longer has to worry about whether software is up-to-date, or that security is in order—because that is now the responsibility of the Cloud provider. An organization’s IT department now has more time to focus on what they want: the organization’s core business processes.
Essentially, the Cloud provider has become similar to suppliers of the modern car. The manufacturer delivers the same model to everyone, and the consumer adds the supplementary features that appeal to him or her. In both instances, the manufacturer is able to monitor whether updates are needed—remotely and regularly. In the event of problems, the supplier can take immediate action, so that a problem or bug is often fixed even before the client encounters it. In the case of the Tesla, the driver really only has to concentrate on driving and enjoying the experience. That’s the way we’d really like to work. Including in the Cloud.
VP Research & Development