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Our integrated platform: Planon Universe

Planon Universe is an innovative Integrated Workplace Management (IWMS) platform that unifies all stakeholders in a continuous improvement process to achieve the optimum in workplace performance. Organizations benefit from Planon Universe immediately as this IWMS platform combines innovative software solutions with proven best practices, easy-to-use interaction and professional services.

Our innovative software solutions

Our innovative software solutions

  • Include a full suite of software solutions, based on a single source of the truth and are “integrated by design”
  • Are configurable and future-proof standard solutions that evolve with your organization
  • Are based on highly innovative technology that enables best-in-class workplace performances
  • Offer seamless integration with systems like ERP, finance, HR or any other business-critical application
  • Provide easy-to-use, role-based interaction and easy access on any device
Our proven best practice

Our proven best practice

  • Is called Accelerator and combines over 30 years’ experience from 2,000 implementations worldwide
  • Reduces time, costs, and effort spent in process design and implementation
  • Includes pre-configured processes, workflows, catalogues, roles, reports and dashboards
  • Offers flexibility to adapt to innovations and new business processes easy and quickly
  • Is based on industry standards that enable compliant reporting and benchmarking
Our professional services

Our professional services

  • Include a standard implementation methodology with services like project management, configuration, and fine-tuning
  • Combine a SaaS license model with a secure cloud service, based on Amazon technology
  • Provide excellent support services and a customer collaboration as well as a knowledge sharing platform
  • Include an easy-to-use e-learning service that allows users to access courses anytime and anywhere
  • Offer functional, application, and technical management services during the full lifecycle of the solution

Solutions

Maximize your real estate’s contribution to business results and lower your real estate's costs. 

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Continuously optimize workplace concepts and capacity to fit with business requirements and decrease costs. 

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Retain assets in a predefined condition to support business continuity in a compliant and cost efficient way.  

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Optimize people-centric services that increase workforce productivity and satisfaction with lower costs.  

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Ensure compliant reporting, improve CSR, and support projects to reduce consumptions, emissions, and costs. 

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Interactions

Enable real-time reservations of meeting rooms and workspaces to improve utilization. Use a smart phone to book a room on the go, check into a workspace, search for a colleague, submit a service request, and more.  

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Connect your employees directly to the services they need on a daily basis, including maintenance requests, room booking, visitor registration, FAQ, and more. Optimize productivity and access to services, decrease service delivery costs and communication efforts.  

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Increase the productivity of your field technicians while improving quality of work and reducing costs. Features job control and guidance, health & safety checks, detailed asset information, time and material tracking, job sign off, and more.  

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Ian Dunning - Global Facilities Director at Unilever

“By using Planon’s best practice, we didn’t have to reinvent the wheel, which saved valuable time and money during the implementation phases." Learn more

Professional Services

Planon offers a series of services that create a foundation of support for organizations during the implementation and the full solution lifecycle. With these services, Planon brings essential knowledge and experience to help you effectively utilize your Planon solution. At the same time, these services reduce the Total Cost of Ownership (TCO), increase the flexibility in use, and make your Planon software scalable.

Implementation Services

  Lifecycle Services

 
Business Consultancy
 
Customer Support
 
  • Reviews, analyzes, and advises you in designing efficient business processes
  • Supports you in creating business cases and Return On Investment (ROI) scenarios
  • Guides you in the implementation of specific market standards
 
  • Includes extensive global support by telephone or email
  • Offers the option of Premium support to extend your Service Level
  • Offers optional worldwide 24/7/365 support
 
Implementation Services
 
Managed Services
 
  • Fine tune the Accelerator best practices to your specific needs
  • Help you to configure additional processes, reports, and KPI’s
  • Configure web services or XML-based system integrations
 
  • Ensures alignment with future changes through functional management
  • Lets you benefit from accurate data sets and software through application management
  • Guarantees continuity of IT infrastructure through technical management
 
Training and E-learning
 
Customer Connect
 
  • Offer standard or customized classroom training for all types of users
  • Provide generic and solution specific E-learning courses
  • Combine classroom training with E-Learning to let you benefit from blended learning
 
  • Use Planon’s Customer Connect platform for software downloads, information, and FAQs
  • Explore, meet and learn from the global Planon community
  • Easily share your experience with other peer organizations
 
Project Management
 
Cloud Service
 
  • Help you to manage and stay in control during implementation
  • Use proven methodologies, such as Prince2
  • Ensure project delivery on time and in budget
 
  • Benefit from a secure Cloud Service based on Amazon Web Services technology
  • Benefit from automated installation of software updates and new releases
  • Don’t worry about infrastructure, backups, and system maintenance

Our global succes stories

Shell Real Estate

Shell Real Estate uses Planon.

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Unilever

Ian Dunning, Global Facilities Director: “Planon’s global IWMS enables us to achieve our goals.”

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Open University

Karlo Porter-Price, IT & Information Manager: “The Cloud is indeed a costefficient, well-performing, secure, and futureproof alternative to an in-house installation.”

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Learn more!

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