Account Manager Nordics

Account Manager Nordics

Gothenburg- Are you a proactive relationship builder with a passion for customer success and smart building technology? Do you thrive on turning client goals into real results? Join Planon Nordics as an Account Manager and become the trusted partner for our strategic clients across Sweden and the wider Nordic region.

Your impact as Account Manager
As our Account Manager Nordics, you will manage and grow strong partnerships with leading organizations. You will be the main point of contact for your accounts, from C-level stakeholders to operational teams, helping them unlock the full potential of our smart workplace and building management software.

With your consultative approach and market knowledge, you guide clients through product adoption, identify upsell opportunities, and ensure high levels of customer satisfaction and retention.

Your responsibilities:

  • Proven ability to build and maintain strong, long-term relationships with key stakeholders and decision-makers, acting as a trusted advisor by understanding client challenges and providing tailored solutions
  • Experience developing and executing strategic account plans that maximize customer value and drive revenue growth, including identifying opportunities for renewals, enhancements, customizations, and service expansions
  • Skilled at leading regular business reviews to ensure alignment between client goals and Planon’s solutions
  • Collaborative team player with experience working closely across internal teams such as delivery, support, and product management to deliver seamless service
  • Track record of spotting and developing upsell and cross-sell opportunities with clear, compelling value propositions

Profile

You are passionate about building relationships, driving client success, and growing accounts in a consultative, collaborative way.

Our ideal Account Manager Nordics

  • Has 5+ years of experience in account management, customer success, or enterprise software sales such as ERP, IWMS, or other complex B2B solutions
  • Knows how to manage large, international accounts with multiple stakeholders and complex buying cycles
  • Builds trust at all levels, from operational users to C-level executives
  • Communicates fluently in Swedish and English; other Nordic languages are a plus
  • Works independently and strategically, with a commercial drive and a hands-on mindset
  • Knows the Nordic market and understands the culture and business context

We offer

A healthy work-life balance with the flexibility of hybrid working. We foster a collaborative and learning-oriented environment, offering continuous development and meaningful training opportunities. Additionally, you will work on challenging projects with world-leading clients, gaining extraordinary experiences.

Join us on our journey to become the recognised world leader in Smart Sustainable Building Management software solutions. How do we do this? By putting our people at the heart of our company and creating an inspiring and safe environment that allows all of us to work, learn, live, and play!

Planon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law.

Excited to build connections and make an impact? Join us—apply today and let's shape the future together!



Frequently Asked Questions (FAQ)

We know that a company is nothing without its people. Our diverse group of employees is the beating heart of Planon, and the key to our collective success. From celebrating both the big and small wins, to home working, we understand that company culture is a number one priority. Excitement, enjoyment and fun are integral to who we are and help to create a shared sense of belonging. Not only do they power our success, but they also encourage our drive and resilience.

Crucial to the personal and professional development of our people is maintaining a continuous learning culture. The Planon Academy has been set up for this reason. We encourage our people to show self-leadership, impact their personal growth and fulfil their career potential by using the range of support and tools. At the end of the day, it’s your career - we want you in the driving seat.

Our managers play a very important role in driving the talent and career development of our people. To support them in their role, we offer a specific management learning programme.

With our Healthy Hybrid Workplace framework, you have the freedom to work in a way that suits you, whether that’s from the office or home. You have the flexibility and autonomy to make sustainable choices that work for you. We believe in the benefits of coming together at the office, but we also embrace the many possibilities that working from home offers. Your wellbeing comes first.

Our application process consists of five steps:

  1. Introduction call with a recruiter
  2. First interview
  3. Assessment
  4. Second interview
  5. Offer

Learn more about our application process.

First of all, you will receive an attractive salary and benefits package. Secondly, our employees enjoy a healthy work-life balance and have multiple opportunities to grow.

Learn more about the benefits specific to your country.

Alongside developing smart sustainable building management software to support our clients on their journey to net-zero buildings, we are investing in improving the sustainability of our own operations.

In our daily activities, we adhere to sustainable business practices. We include these practices in our company values and standards, which are implemented in several ways. The UN Sustainable Development Goals play a leading role in our decision-making, and we aim to report under the CSRD and the GHG Protocol.

Learn more about Planon’s impact

We value a working culture that excludes nobody. DEIB (diversity, equity, inclusion & belonging) is essential to our company and the key to unlocking the maximum potential of our individuals and teams. In everything we do, we try to break down barriers and build connections. We focus on diversity when it comes to our people, new hires, management, and leadership. We recruit, employ, and promote our colleagues based on their qualities and abilities, and do not discriminate in any manner.

Internal education also plays a big role in our DEIB programme. The programme includes internal courses and regular workshops on topics such as how to be a hiring manager, overcoming bias and intercultural competence. The global nature of our organisation and colleagues means we especially value these competences.

Planon has offices in 16 countries. The headquarters are in Nijmegen, the Netherlands.

You are more than welcome to submit an open application here. We will contact you as soon as possible.

Schneider Electric is a global industrial technology leader bringing world-leading expertise in electrification, automation and digitisation to smart industries, resilient infrastructure, future-proof data centres, intelligent buildings, and intuitive homes.

At Schneider Electric and Planon, we're building the future together. As a new colleague, you will be joining a partnership that's redefining what smart buildings can do. Our solutions bridge the gap between building systems (OT) and business processes (IT), transforming data into clear, actionable insights. This is where you come in: helping our customers to create buildings that drive innovation, operational efficiency and sustainability.

Together, we empower our customers to lead and inspire, crafting spaces that are efficient, optimised and have a positive impact on both our users’ lives and our planet.

These are the steps of our onboarding process:

  1. You will receive a welcome letter with information about your first working day.
  2. Your manager will welcome you on your first day and give you a tour of the office.
  3. You will collect your laptop and other assets from IT and visit HR to finalise the administrative onboarding.
  4. You follow the three-day online induction course by the Planon Academy.
  5. After your probation period, your manager discusses the continuation of the employment contract with you.

Apply now

Error