Olaf is an experienced senior manager and master black belt in Lean Six Sigma. Following years of management experience at KPN, he is Digital Process Excellence lead at KPMG. Olaf is a professional business administrator who likes to improve business processes and organisations to fulfil customer wishes. Olaf is one of the core members of the team responsible for KPMG’s operational excellence services and knowledge development in the Netherlands. His expertise lies mainly in Business Process Improvement (RPA, iBMS, Process Mining), Lean Six Sigma, programme and project management. His experience stems from a broad background in process management and IT.