As we step into a future driven by rapid technological advancements and evolving workplace expectations, the importance of strategic maintenance management has never been clearer. The role of maintenance is transforming and can no longer be viewed as merely a cost centre. Instead, maintenance teams must be recognised for what they are: a critical driver of organisational success. However, many teams still struggle with process inefficiencies due to fragmented data and a loss of historical asset knowledge. Fragmented data also means many teams struggle to find easy ways to report and demonstrate the value of their maintenance activities to leadership.

At Planon, we understand these challenges. Our Asset & Maintenance Management solution is the backbone of organisations around the world as they improve their maintenance processes. It is designed to help you overcome process hurdles and turn your maintenance operations into a strategic advantage. With Planon Asset & Maintenance Management, part of Planon IWMS, you can achieve SMART, sustainable building operations that align with your organisation's goals and amplify your impact across the board. It has a proven track record and has been named one of the world's leading CMMS solutions by IDC.

The SMART Solution

Planon’s SMART approach to maintenance management provides a clear path to upgrading your maintenance strategy and amplifying your organisational value:

  • Set: Align your maintenance workflows with organisational objectives to better identify asset life cycle risks and opportunities.
  • Measure: Track how maintenance activities contribute to sustainability, real estate value, and customer satisfaction, ensuring your team’s efforts are recognised.
  • Assure: Preserve essential asset performance data, even when switching service providers, to maintain continuity and reliability.
  • Refine: Continuously improve your maintenance activity planning to boost efficiency and ensure that your teams are driving value.
  • Tailor: Customise your maintenance activities to meet specific standards like SFG20, ISO 55000, NEN 2767, or your organisation's unique requirements.

Challenges in Maintenance Management

Let's face it, managing maintenance effectively is tough and many departments are making miracles happen even with budget cuts and increased requirements. Maintenance directors and managers, facilities and operations roles, IT managers, and even C-suite executives often face the same recurring challenges:

  • Loss of Historical Asset Data: As teams change, tracking asset performance and maintenance history becomes increasingly difficult.
  • No Single Source of Truth: Fragmented data across various systems leads to an incomplete view of asset status and performance.
  • Perception as a Cost Centre: It’s challenging to demonstrate the value of maintenance activities, leading to the perception that maintenance is just an expense.
  • Alignment with Organisational Goals: Reporting on how maintenance activities contribute to sustainability, real estate, and customer satisfaction goals can be nearly impossible.
  • Backlogs and Inconsistent Vendor Performance: Large maintenance backlogs and variability in service provider performance can derail even the best-laid plans.

Building Your Business Case with the Maintenance Management Maturity Model

To successfully demonstrate the value of an integrated asset and maintenance management solution to your leadership team, you need a solid business case. Planon’s Maintenance Management Maturity Model is your guide to evolving from reactive maintenance to Objective-Based Maintenance (OBM). By progressing through the stages of the model, you can showcase how your team’s efforts are not only keeping the lights on but significantly enhancing your organisation's value and improving the bottom line.

Planon's Maintenance Management Maturity Matrix distinguishes five maintenance phases.

Look out for my next blog in which I will highlight 5 tips for getting you started with our SMART approach and Maturity model to help your organisation move toward the next phase.

Start Amplifying Your Impact Today

Imagine not just transforming your organisation's maintenance strategy but also being the driving force behind a significant improvement in operational efficiency and sustainability. By leading the charge with the SMART approach for Planon’s Objective-Based Maintenance, you’ll not only deliver tangible results that enhance your organisation’s value—you’ll also earn the respect and admiration of your colleagues and the board of directors. They will see the impact of your leadership, and you’ll be recognised for the critical role you played in this transformation. This recognition isn’t just professional—it’s personal. Knowing you’ve made a meaningful difference, both for your organisation and for your career, will give you a profound sense of accomplishment and satisfaction.

So why wait?

Start your journey towards a smarter, more sustainable future today. Download the full e-book and begin your transformation with Planon. It’s time to amplify your impact and take your place as a leader in your organisation.

John de Beijer smiling in a greenhouse.

John de Beijer

Senior Solution Marketeer

John is a Senior Solution Marketeer at Planon, with extensive experience in driving strategic marketing initiatives across diverse industries. From leading integrated campaigns to shaping partner marketing strategies, he builds bridges between theory, practice, strategy, execution, people and results.

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