The concept of giving customers access to standardized services via the web has never been more relevant.
The changing workplace environment, the integration of support services like FM, IT, and HR, and the demand for 24/7 access to services puts even higher pressure on the need for self-service. A successful implementation of self-service automatically leads to faster processing, improved monitoring, higher customer satisfaction and immediate cost reduction.
Planon Self-Service is a unique solution that supports seamless interaction and communication with any large community such as employees, customers, students or citizens. Self-service solutions give this community easy and quick access to any type of standardized services or processes.