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North America Leadership
Darlene Pope
President, North America
Darlene Pope is a globally recognized smart building and digital workplace expert, and a strong advocate for the application of disruptive technologies in the real estate industry. She is an accomplished entrepreneur with a keen understanding of market demand, product positioning, business development, and the importance of cultivating long-term client relationships.
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Darlene Pope
President, North America
Brian Smith
Services Director
Brian Smith joined Planon in 2013 as a Senior Implementation Consultant and has been the Services Director of Planon North America since 2019.
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Brian Smith
Services Director
Ralph Franco
Director New Business Sales
As Director of New Business Sales, Ralph Franco has led and supported the sales team in attracting customers and driving new business for Planon North America since 2019.
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Ralph Franco
Director New Business Sales
Jennifer Cook
Director of Sales Operations North America
As Director of Sales Operations for Planon North America, Jennifer oversees the day-to-day operational activities for the North American sales organization, including sales support and proposal management.
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Jennifer Cook
Director of Sales Operations North America
John Miller
Finance Director
As Finance Director, John is responsible for the Finance department of Planon North America. John has occupied this position since 2015.
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John Miller
Finance Director
Pauline Perenack
Marketing Director
As Marketing Director of Planon North America, Pauline is responsible for leading the marketing and communications strategy for Planon North America, focusing on branding, positioning, and lead generation.
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Pauline Perenack
Marketing Director
David Karpook
Manager Partner Program
David Karpook is the Manager Partner Program for Planon North America. In this role he is responsible for developing and maintaining the relationship between Planon and its partners, including those specializing in implementation and training.
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David Karpook
Manager Partner Program
Paola Curran
Key Account Manager
As the head of Planon North America's account management team, Paola leads the team in providing ongoing support to customers, developing strategies for customer success and growth.
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Paola Curran
Key Account Manager
Jay Shah
Solutions Advisor Manager
Jay Shah joined Planon North America in 2015 as a Pre-Sales Consultant. Currently he holds the role of Solutions Advisor Manager.
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Jay Shah
Solutions Advisor Manager
Christopher Ryans
Senior Business Consultant
Christopher Ryans is the Senior Business Consultant of Planon North America since June 2023. Before this, he was the Services Manager for Planon North America. He joined Planon in 2014 as a Consultant.
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Christopher Ryans
Senior Business Consultant
Jessica Silva
HR Business Partner
Jessica has been the HR Business Partner for Planon North America since 2022.
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Jessica Silva
HR Business Partner