General Manager North America, Facilities & Field Services
Kimberly Castle is a workplace technology expert with 30+ years in corporate real estate. Having worked on both the client and consulting side, she brings knowledge of client needs and delivers strategic solutions that drive workplace transformation.
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General Manager North America, Facilities & Field Services
Director New Business Sales
As Director of New Business Sales, Ralph Franco has led and supported the sales team in attracting customers and driving new business for Planon North America since 2019.
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Director New Business Sales
Finance Director
As Finance Director, John is responsible for the Finance department of Planon North America. John has occupied this position since 2015.
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Finance Director
Director of Sales Operations North America
As Director of Sales Operations for Planon North America, Jennifer oversees the day-to-day operational activities for the North American sales organization, including sales support and proposal management.
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Director of Sales Operations North America
Director of Customer Success
As Planon North America's Director of Customer Success, Paola leads the North American Key Account team, which provides ongoing support to existing customers, and develops strategies for customer success and growth. Paola works closely with all customers in North America to ensure their experience with Planon is a pleasant and productive one.
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Director of Customer Success
Solutions Advisor Manager
Jay Shah joined Planon North America in 2015 as a Pre-Sales Consultant. Currently he holds the role of Solutions Advisor Manager.
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Solutions Advisor Manager
Senior Business Consultant
Christopher Ryans is the Senior Business Consultant of Planon North America since June 2023. Before this, he was the Services Manager for Planon North America. He joined Planon in 2014 as a Consultant.
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Senior Business Consultant
Planon has earned the EcoVadis Gold Medal for 2026, placing us among the top 5% of organizations worldwide for sustainability performance.
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New solution helps service providers and distributed organizations connect buildings, technicians and customers.
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Frost & Sullivan recognizes Planon for its ability to help organizations turn data into informed action.
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