Man and woman working

Customer Support for Your Optimal Outcome

Support might not be the first thought that comes to mind when purchasing software. However at Planon, we know that reliable support is a key ingredient for the success of your solution.

Maximize Your Planon Investment with Expert Support

Icon of a puzzle piece.

Uninterrupted Operations

Minimize downtime and keep business-critical systems running smoothly with Planon's rapid issue resolution and global support.

Minimize downtime and keep business-critical systems running smoothly with Planon's rapid issue resolution and global support.

Icon of a support person with a headset.

Expert Assistance

Planon Premium Customer Support provides: handling of support requests, a designated consultant, and proactive system health checks.

Planon Premium Customer Support provides: handling of support requests, a designated consultant, and proactive system health checks.

Blue icon showing a group of people with a mobile phone symbol in front of them.

24/7 Access to Resources

Find software updates, documentation, and track service requests 24/7 through the Planon Customer Portal.

Find software updates, documentation, and track service requests 24/7 through the Planon Customer Portal.

Icon of people with an idea

Community Collaboration

Find answers effortlessly in the Planon Customer Portal FAQ, enhancing knowledge and best practices.

Find answers effortlessly in the Planon Customer Portal FAQ, enhancing knowledge and best practices.

More resources

Articles

Executive Summary: Verdantix's ‘Elevating Customer Experience Through FSM’

Explore the key insights from this Verdantix research report on what's driving tech spend in Field Services.

Read more
Webinars
Derrek Clarke, Solution Marketeer at Planon.

What Comes After Meeting the Service Level?

Are your service levels telling the whole story? This webinar explores how objective-based maintenance can create and demonstrate customer value.

Read more
E-book
Image of smart sustainable building.

The Future of Smart Buildings & Operations

Find your path to smarter building operations for intelligent buildings & get tips to build a business case for smart building technology in this e-book.

Read more

Share this article