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Customer Support for Your Optimal Outcome

Support might not be the first thought that comes to mind when purchasing software. However at Planon, we know that reliable support is a key ingredient for the success of your solution.

Maximize Your Planon Investment with Expert Support

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Uninterrupted Operations

Minimize downtime and keep business-critical systems running smoothly with Planon's rapid issue resolution and global support.

Minimize downtime and keep business-critical systems running smoothly with Planon's rapid issue resolution and global support.

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Expert Assistance

Planon Premium Customer Support provides: handling of support requests, a designated consultant, and proactive system health checks.

Planon Premium Customer Support provides: handling of support requests, a designated consultant, and proactive system health checks.

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24/7 Access to Resources

Find software updates, documentation, and track service requests 24/7 through the Planon Customer Portal.

Find software updates, documentation, and track service requests 24/7 through the Planon Customer Portal.

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Community Collaboration

Find answers effortlessly in the Planon Customer Portal FAQ, enhancing knowledge and best practices.

Find answers effortlessly in the Planon Customer Portal FAQ, enhancing knowledge and best practices.

More resources

E-book
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Turn your real estate into a value driver

In this e-book, Robert Betz from KPMG shares four ways to transform real estate into a strategic asset.

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White Papers
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Breaking Down Silos: How Open Platforms Transform Business and Empower People

Open platforms help organizations break down data silos, reduce complexity, and empower people to collaborate, adapt, and become AI-ready.

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Webinars
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A Practical Path to Digital Maturity in FM & RE

Verdantix, IFMA, and Planon showcased a new digital maturity benchmarking tool to help organizations determine the digital maturity of their RE & FM practices.

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