The North-West University (NWU) in South Africa was given a clear objective to create and improve the governance, delivery model, processes, and procedures associated with the facilities functional area. In addition, it had to take into account the DHET 17 Elements of the Macro Infrastructure Framework (MIF) in order to deliver a service in support of its business and digital strategies.
Our partner Vetasi was chosen to implement Planon's solution due to their deep understanding of the university’s requirements within the higher-education sector, and their vast experience in implementing the Planon IWMS solution, which satisfied 12 of the 17 DHET Elements of the MIF.
“With Planon's IWMS technology and Vetasi's in-depth knowledge of implementation and experience in the Facility Management business, we were able to integrate Planon with several NWU systems, automating various maintenance work orders processes and streamlining all of our space reservation needs into a single system. Vetasi demonstrated a good understanding of our complex integration requirements, which allowed us to manage the integration project stream fluently with minimal data or integration issues across all our systems.” – Mari Prinsloo, Director of Business System Development & Support, North-West University
Read this case study to see why NWU chose Planon and Vetasi to improve their facility management processes.
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