Transforming Service Delivery with Technology-Driven
Lifecycle Management

Today’s Field and Facility service providers face increasing pressure to deliver faster, more efficient, and more reliable services. Service Lifecycle Management (SLM), provides the framework to manage every phase of service delivery—from onboarding, scheduling and deployment to invoicing. By integrating asset data, workforce planning, and performance analytics, SLM enables providers to make informed decisions, reduce downtime, and deliver measurable outcomes that drive client satisfaction and long-term value.

Hyperautomation: Powering End-to-End Efficiency and Scalability

Hyperautomation is reshaping Field Service Management (FSM) and Integrated Facility Management (IFM) by enabling seamless process integration across systems, teams, and locations. Through a combination of intelligent technologies, hyperautomation eliminates manual bottlenecks and enhances real-time visibility across the service chain. For service providers, this means fewer errors, faster response times, and the ability to scale operations without increasing overhead—turning operational agility into a strategic advantage.

Service Lifecycle Management with Planon

With Planon Field Services you can ensure critical assets run efficiently, uncover potential issues before they become major problems, and identify opportunities to improve service delivery for better customer and employee total experiences. With SLM through Planon, confidently improve financial risk management through detailed contract, time, and material tracking and reporting.

The Planon Field Services platform uses hyperautomated processes to ensure tasks are completed quickly and correctly the first time. Watch this video to learn more.

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