Planon Asset & Maintenance Management
Planon’s Asset & Maintenance Management solution minimises asset downtime and disruption while managing the entire lifecycle from start of use, to ongoing management, to removal or sale of asset.
Read moreReactive maintenance is a given thing, as assets will fail sooner or later. It is also a given thing that resolving reactive maintenance is expensive: it is neither planned nor predicted and in most cases involves high urgency. So having the basics in place to ensure a fast and efficient processing of reactive maintenance will definitely save cost and reduce the downtime of your assets. Moreover, it will make the users of those assets more productive and happier.
To establish a well performing reactive maintenance process, good communication with all stakeholders is key and this will ensure accurate, fast and first time execution of work. It starts with defining the stakeholders and determining their connection points and communication workflow.
A basic reactive maintenance process has at least three stakeholders:
It is important to validate these stakeholders carefully and to equip them with the right instructions, information, tools and systems to ensure a fast and efficient processing. These tools and needs differ per stakeholder.
For reporters:
For classifiers:
For executors:
It is obvious that a fast and efficient processing of reactive maintenance is only possible when the asset and contract repository are in place and combined with extensive process automation for all stakeholders in one integrated workflow.