King’s College London: “The solution allowed us to reduce our maintenance backlog by 50% within three months.”
King’s College London (KCL) is one of the top 20 universities in the world and among the oldest in England. With over 26,500 students to cater for, and more than 6,900 members of staff, King’s always aims to deliver world-class services for a world-class university. Founded in 1828, King’s is consolidating its future with a £1 billion redevelopment programme transforming its estates.
KCL Estates & Facilities department employs a professional service team which includes 400 staff members for both hard and soft services. The department fully adopts and supports the organisation’s strategy: offer world-class services for a world class university. Facilities and properties, including their location, have become more and more important to attract new generations of students; facilitating students in efficient studying and offering fun and attractive leisure options is key.
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