Planon Platform Solutions
Soft-FM Support Services
Energy & Sustainability Services
Space & Real Estate Services
Simplify FM Service Management with intelligent automation
Contract Management
Ensure teams deliver the right services while adhering to performance agreements.
Customer Onboarding
Onboard customer equipment, object, and facility data for accurate delivery of services.
Resources Planning and Dispatching
Easily ensure the right technicians are delivering the right services within agreed performance standards.
Read moreReservations
Provide visibility, easy booking, and management of services such as catering for activities or spaces.
Desk Hotelling
Empower customer employees throughout the enterprise to book the workspaces they need to get their jobs done wherever they may be.
Services Scheduling
Select the work order status(es) after which a new work order should be automatically generated for an activity.
Service Plan Viewer
Use a web configuration module to create and display relevant services activity definitions and their related activities to your customers.
Customer Portal & Self-Service Webforms
Provide customer employees and building occupants the ability to request and follow the delivery of services or access external sites.
Emergency Dispatching
Address emergency issues quickly and efficiently to minimise disruption to your customers’ business.
Revenue Management
Improve invoicing to reduce revenue leaks and support cost and sales price calculations to improve financial risk management.
Read moreCustomer Budget Management
Gain control of operational costs by managing and staying within your budget for asset and maintenance management.
Customer Engagement Mobile App
Mobile app for flexible room booking and desk booking to deliver an exceptional workplace experience. Request maintenance, cleaning, catering, and other facility services.
Visitor Management
Create a secure, efficient, and welcoming experience for visitors by providing information on their destination as well as touchless, self-service check-in.
Subcontractor Management
Manage the contracts and performance of individual subcontractors, covering the scope of work that they carry out.
Mobile Field Services App
Manage work orders and tasks from a smartphone or tablet while on the job site. This includes fast job handling, health and safety procedures, registration of time and materials, job documentation and customer sign off.
Read moreConnect for Analytics
Maximise the value of your data by linking with other enterprise sources to create and display the advanced business analytics your leadership needs.
See Planon in action
Enhance customer engagement, reduce costs, and improve performance
Increase operational transparency
Unify operational data to improve transparency, limit service delivery disruptions, unanticipated costs, and increase client satisfaction.
Unify operational data to improve transparency, limit service delivery disruptions, unanticipated costs, and increase client satisfaction.
Optimise Service Delivery
Reduce complexity and operating costs while accelerating the digital transformation of your integrated facility services activities.
Reduce complexity and operating costs while accelerating the digital transformation of your integrated facility services activities.
Strengthen employee engagement
Improve workforce collaboration, alignment, and efficiency for more effective delivery of integrated facility management services using a unified software solution.
Improve workforce collaboration, alignment, and efficiency for more effective delivery of integrated facility management services using a unified software solution.
What Customers are saying about Planon Field Services
We are delighted to partner with Planon, the world leader in real estate and facility management software. We believe that Planon’s platform will give us a competitive edge in the market and help us achieve our vision of becoming the leader in smart and sustainable services provision in the region. We are confident that Planon will provide us with the best-in-class solution and the support that we need to grow our business compliantly and satisfy our clients.
Read story
We wanted a system that would set the market standard for ticketing management, subcontractor management and customer engagement through a dedicated customer portal. Another important consideration was that Planon had solutions that Honegger’s customers were using. This meant that integration and data collection to support service delivery would be more efficient.
Read story
Planon is enabling us to be the differentiator among our competitors to offer a better service to our customer.
Read story
Planon Field Services: What you need to know
Webinars
From Insight to Impact: Elevating service delivery with Objective-Based Maintenance
In this webinar, you'll explore how Objective-Based Maintenance (OBM) reshapes maintenance planning, optimises service delivery, and enhances asset performance.
Read moreWebinars
Turning Field Service Operations into a Customer Experience Powerhouse
Watch on-demand: Verdantix and Planon share exclusive insights from a recent survey and in-depth interviews with global field service leaders.
Read moreWhite Papers
Unlock new levels of efficiency and trust in field service
Learn how to modernise field service operations with AI, predictive maintenance, and hyperautomation. Practical insights for service leaders.
Read more