Customer expectations are rising. The field service sector is responding.
This exclusive research report by Verdantix reveals how leading service providers across North America, Europe and the Middle East are tackling today’s challenges, and where they’re placing their next bets.
Based on insights from senior decision-makers across the field service management (FSM) market like building technology, facility services, utilities, healthcare and more, this report offers a data-driven look at:
- The KPIs service leaders prioritize most, and why safety and first-time fix rates dominate
- Where investments in FSM software are accelerating (and where they’re stalling)
- How resistance to change, legacy systems and siloed data still hamper progress
- The role of AI, asset management integrations and energy insights in shaping the next generation of field services
Whether you run in-house teams or operate as a third-party service provider, this report delivers practical insights to help you optimize operations, enhance customer satisfaction, and scale smarter.
Download your copy today to see how your peers are navigating change, and what success looks like in the next phase of field service transformation.