How SMU Simplified Facilities Management with an Out-of-the-Box IWMS
The Challenge: Breaking Data Silos
Managing a complex urban campus requires precision, but as Singapore Management University (SMU) grew, fragmented information became a hurdle. With misplaced AutoCAD® drawings and manual workflows, the team lacked a "single source of truth." To maintain world-class standards, SMU needed to move beyond disparate tools toward a unified, professional-grade solution.
After a rigorous evaluation of leading IWMS vendors, SMU chose Planon for its ability to deliver:
- Immediate Utility: An "out-of-the-box" solution that minimised implementation lag.
- Centralisation: A robust database to secure all architectural and maintenance data.
- Scalability: A platform built to evolve alongside a premier city campus.
By selecting Planon, SMU successfully bridged the gap between its physical assets and digital management. This provided the structure needed to streamline maintenance, protect institutional data, and put the right information at every facility manager’s fingertips.
“Planon’s IWMS provided us with an efficient, real-time solution to overcome our workplace and facilities challenges.”
- Haslinda Shamsudin, Project Manager, Office of Campus Development, SMU
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