Planon Platform Solutions
Meeting the challenges of Field and Facility Management Service Providers
Introducing Planon Field Services
Planon Field Services is an end-to-end solution designed to optimise your field and facility service management. If you are a service provider this can help you streamline operations, enhance workforce engagement, and deliver greater value to customers.
A smarter approach to service management
Planon Field Services enhances the entire service life cycle—from contracting and planning to execution, monitoring, and billing—making it more efficient, scalable, and transparent.
Drive your organisation to new heights with Planon
Enhance efficiency and reduce financial risks
Simplify operations, cut costs, and speed up digital transformation for your field and integrated facility services.
Simplify operations, cut costs, and speed up digital transformation for your field and integrated facility services.
Faster time to mobilisation value
Empower mission critical field and facility teams to realise a quicker time to mobilisation of contracts and operations.
Empower mission critical field and facility teams to realise a quicker time to mobilisation of contracts and operations.
Improve team collaboration and service delivery
Improve team collaboration and service efficiency with real-time communication and streamlined task management.
Improve team collaboration and service efficiency with real-time communication and streamlined task management.
Adapt and grow with a flexible unified solution
Deliver a complete customer experience with a solution that adapts to existing or future systems and preferences.
Deliver a complete customer experience with a solution that adapts to existing or future systems and preferences.
Scale operations with ease
Boost field services and facility management operations with effective knowledge management and workforce integration for greater efficiency and scalability.
Boost field services and facility management operations with effective knowledge management and workforce integration for greater efficiency and scalability.
Provide customer total experiences
Achieve operational excellence and effortlessly exceed customer needs with an IoT and AI-enabled connected portfolio intelligence platform.
Achieve operational excellence and effortlessly exceed customer needs with an IoT and AI-enabled connected portfolio intelligence platform.
Experience the power of a composable Field and Facility Services platform
Your business thrives when challenges are easily overcome and your field and facility services management tools support your growth. With Planon’s unique integrated platform, you have a solution that can help you overcome any current or future field services challenge to deliver the services your customers need, when they need them.
Main Process Domains
Mobile technician field services support
Subcontractor management
Financial risk management
Data Capture & Management Services
Customer engagement
Extensive back-office operations
Mobile technician field services support
Subcontractor management
Financial risk management
Data Capture & Management Services
Customer engagement
Extensive back-office operations
Mobile technician field services support
Subcontractor management
What customers are saying about
Planon Field and Facility Services Solution
Planon is enabling us to be the differentiator among our competitors to offer a better service to our customer.
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We are delighted to partner with Planon, the world leader in real estate and facility management software. We believe that Planon’s platform will give us a competitive edge in the market and help us achieve our vision of becoming the leader in smart and sustainable services provision in the region. We are confident that Planon will provide us with the best-in-class solution and the support that we need to grow our business compliantly and satisfy our clients.
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We wanted a system that would set the market standard for ticketing management, subcontractor management and customer engagement through a dedicated customer portal. Another important consideration was that Planon had solutions that Honegger’s customers were using. This meant that integration and data collection to support service delivery would be more efficient.
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Planon is enabling us to be the differentiator among our competitors to offer a better service to our customer.
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We are delighted to partner with Planon, the world leader in real estate and facility management software. We believe that Planon’s platform will give us a competitive edge in the market and help us achieve our vision of becoming the leader in smart and sustainable services provision in the region. We are confident that Planon will provide us with the best-in-class solution and the support that we need to grow our business compliantly and satisfy our clients.
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Professional Services
Planon offers a series of services that create a foundation of support for organisations during the implementation and the full solution life cycle. With these services, Planon brings essential knowledge and experience to help you effectively utilise your Planon solution. At the same time, these services reduce the Total Cost of Ownership (TCO), increase the flexibility in use, and make your Planon software scalable.
- Review, analyse, and advise you on designing efficient business processes.
- Support you in creating business cases and Return On Investment (ROI) scenarios.
- Guide you in the implementation of specific market standards.
- Support implementation of the best practice Accelerator.
- Help you to configure additional processes, reports and KPIs.
- Configure web services or XML based system integration.
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- Provide solution specific e-learning courses.
- Offer standard or customised classroom training for all user roles.
- Combine classroom training with e-learning so that you benefit from blended learning.
- Helps you to manage and stay in control during the implementation.
- Uses proven methodologies such as Prince2.
- Ensures project delivery on time and on budget.
- Includes extensive global support by telephone or e-mail.
- Offers the option of Premium Support that extends your Service Level.
- Offers optional worldwide 24/7/365 support.
- Ensure alignment with future change through Functional Management.
- Benefit from accurate data sets and software through Application Management.
- Enjoy guaranteed continuity of IT infrastructure through Technical Management.
- Use Planon Customer Connect for software downloads, information and FAQs.
- Explore, meet and learn from the global Planon community.
- Easily share your experience with other peer organisations.
- Benefit from a secure Cloud Service based on AWS or Azure technology.
- Benefit from automated installation of software updates and new releases.
- Remove the worry of infrastructure, backups and system maintenance.
Planon Field Services: What you need to know
E-Book | Take the lead in sustainable facility and field services
Discover how AI and ESG strategies drive success in this free e-book by Meet the Boss and Planon.
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Verdantix Buyer's Guide: Field Service Management
Discover how Planon’s Facility Services Business Solution empowers organisations to optimise field and facility management.
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Enhancing FM Efficiency
Discover the potential of market standard communication protocols in Facility Management!
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