Senior Account Manager – Real Estate Software Salzburg (M/W/D)

Senior Account Manager – Real Estate Software Salzburg (M/W/D)

At Planon, we believe long-term partnerships are the foundation of success. As our new Senior Account Manager in Salzburg, you will focus on farming, deepening trust and expanding value across an established portfolio of Planon Real Estate (COOR and Reaforce) customers in the DACH region. This is your chance to become the go-to partner for organizations shaping the future of real estate.

What is COOR and Reaforce?
COOR is our smart project controlling solution for real estate and construction, enabling efficient planning and management of costs and revenues.
Reaforce is our resource planning tool that helps optimize capacity and improve productivity across projects.

Our Real Estate Solution combines these strengths with integrated tools for lease management, portfolio insights, and sustainability goals. Together, they make real estate operations smarter, compliant, and sustainable.

Your role

  • Own and nurture a portfolio of approximately 700 customers, from single-license users to enterprise accounts with 150 to 200 users
  • Strengthen relationships through proactive engagement, ensuring satisfaction and identifying upsell opportunities within existing accounts
  • Develop strategic account plans that align customer goals with our Real Estate Solution
  • Deliver impactful presentations and proposals that demonstrate clear business value
  • Collaborate internally with sales colleagues, consultants, and support teams to provide tailored solutions
  • Stay ahead of market trends to anticipate customer needs and reinforce our position as a trusted partner

Profile

People are at the core of our success. Our diverse team drives innovation and customer value every day. As a Senior Account Manager, you will use your communication skills and strategic mindset to build lasting relationships, strengthen partnerships, and help shape the future of real estate solutions.

  • Proven experience in account management for complex software or real estate solutions (5 to 10 years preferred)
  • Strong relationship-building skills and ability to engage senior stakeholders
  • Fluent in German and English, confident communicator across cultures
  • Based in or near Salzburg, with flexibility for travel within DACH
  • A consultative mindset and commitment to long-term customer success

We offer

A healthy work-life balance with the flexibility of hybrid working. We foster a collaborative and learning-oriented environment, offering continuous development and meaningful training opportunities. Additionally, you will work on challenging projects with world-leading clients, gaining extraordinary experiences.

Join us on our journey to become the recognised world leader in Smart Sustainable Building Management software solutions. How do we do this? By putting our people at the heart of our company and creating an inspiring and safe environment that allows all of us to work, learn, live, and play!

Planon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law.

Excited to build connections and make an impact? Join us, apply today and let's shape the future together!

Frequently Asked Questions (FAQ)

We know that a company is nothing without its people. Our diverse group of employees is the beating heart of our business and the key to our collective success. From celebrating successes, big or small, to remote working, we understand that company culture is a number one priority. Excitement, enjoyment and fun are integral to who we are and help to create a shared sense of belonging. They not only power our success, they also encourage our drive and resilience.

Crucial to the personal and professional development of our people is maintaining a culture of continuous learning. The Planon Academy has been set up for this reason. We encourage our people to show self-leadership, invest in their personal growth, and fulfil their career potential by using the full range of support and tools we offer. At the end of the day, it’s your career - we want you in the driver’s seat.

Our managers play a very important role in encouraging the talent and career development of our people. To support them in their role, we offer a management learning program.

With our Healthy Hybrid Workplace framework, you have the freedom to work in a way that suits you, whether that’s from the office or from home. You have the flexibility and autonomy to make sustainable choices that work for you. We believe in the power of coming together at the office, but we also embrace the many possibilities that working from home offers. Your well-being comes first.

Our application process consists of five steps:

  1. Introduction call with a recruiter
  2. First interview
  3. Assessment
  4. Second interview
  5. Offer

Learn more about our application process.

First of all, you will receive an attractive salary and benefits package. Secondly, our employees enjoy a healthy work-life balance and opportunities to grow.

Learn more about the benefits specific for your country.

Alongside developing smart sustainable building management software to support our clients on their journey to net-zero buildings, we are investing in improving the sustainability of our own operations.

In our daily activities, we adhere to sustainable business practices. We include these practices in our company values and standards, which are implemented in several ways. The UN Sustainable Development Goals play a leading role in our decision making and we aim to report under the CSRD and the GHG Protocol.

Learn more about Planon’s impact

We value a working culture that excludes nobody. DEIB (diversity, equity, inclusion & belonging) is essential to our company and the key to unlocking the maximum potential of our individuals and teams. In everything we do, we try to break down barriers and build connections. We have a focus on diversity when it comes to our people, new hires, management, and leadership. We recruit, employ, and promote our colleagues based on their qualities and abilities, and do not discriminate in any manner.

Internal education also plays a big role in our DEIB program. The program includes internal courses and regular workshops on topics such as how to be a hiring manager, overcoming bias, and intercultural competence. The global nature of our organization and colleagues means we especially value these skills.

Planon has offices in 16 countries. The headquarters are in Nijmegen, the Netherlands.

You are more than welcome to submit an open application here. We will contact you as soon as possible.

Schneider Electric is a global industrial technology leader bringing world-leading expertise in electrification, automation and digitization to smart industries, resilient infrastructure, future-proof data centres, intelligent buildings, and intuitive homes.

At Schneider Electric and Planon, we're building the future together. As a new colleague, you will be joining a partnership that's redefining what smart buildings can do. Our solutions bridge the gap between building systems (OT) and business processes (IT), transforming data into clear, actionable insights. This is where you come in: helping our customers to create buildings that drive innovation, operational efficiency and sustainability.

Together, we empower our customers to lead and inspire, crafting spaces that are efficient, optimized and have a positive impact on users’ lives and our planet.

These are the steps of our onboarding process:

  1. You will receive a welcome letter with information about your first working day.
  2. Your manager will welcome you on your first day and give you a tour of the office.
  3. You will collect your laptop and other assets from IT and visit HR to finalize the administrative onboarding.
  4. You follow the three-day online induction course by the Planon Academy.
  5. Once your probation period ends, your manager discusses the continuation of the employment contract with you.

Apply now

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