Sub-processors

This page identifies the Sub-processors used by Planon in the execution of the agreement, describes the details of the sub-processors, what services they provide to Planon and (if applicable) the location of the services.

We will update this page periodically to add or remove the Sub-processors used. Changes that affect the security and/or privacy with regard to the services purchased will be communicated to you in accordance with the applicable DPA.

Sub-processors applicable to all Planon Services

Name of Entity Entity Type Service Provided Location
Planon B.V. Planon Affiliate Support Services The Netherlands
Planon Shared Services B.V. Planon Affiliate Support Services The Netherlands
Planon International B.V. Planon Affiliate Support Services The Netherlands
Planon Software Development B.V. Planon Affiliate Support Services The Netherlands
Planon Software Services Pvt Ltd Planon Affiliate Support Services (under "Standard Contractual Clauses") India


Sub-processors specific to the Planon Live SaaS application

Name of Entity Entity Type Service Provided Location
Amazon Web Services EMEA Sarl and its affiliates (1) Data Centre 3rd Party Hosting if "Cloud Services / SaaS" is agreed upon Frankfurt am Main (Germany), US West (Oregon), USA US East (N. Virginia), USA Canada (Central) Asia Pacific (Singapore) Tokyo (Japan) London (United Kingdom), Asia Pacific (Sydney)
Microsoft Ireland Operations Ltd (1) Data Centre 3rd Party Hosting if "Cloud Services / SaaS" is agreed upon Amsterdam, Netherlands

(1) The location of the customers environment is determined together and agreed upon in the Planon Order Form (POF).

Sub-processors specific to the “Planon IoT” software

Name of Entity Entity Type Service Provided Location
Microsoft Ireland Operations Ltd. Data Centre 3rd party Hosting West Europe Data centre region of Microsoft, Amsterdam, Netherlands and Dublin, Ireland

Sub-processors specific to the “Reaforce, Reaturn Asset Management and Reaturn Valuation Management” software

Name of Entity Entity Type Service Provided Location
SLTN Data Centre 3rd party Hosting Main in Data Centre of Dataplace, Groenekan, Netherlands; Backup in Data Centre of Dataplace, Waalwijk, Netherlands

Sub-processors specific to the “Reasult Projects and Financial Planning & Analysis” software

Name of Entity Entity Type Service Provided Location
Microsoft Azure Data Centre 3rd party Hosting Main in Data Centre in the Netherlands; Backup in Data Centre in Ireland

Sub-processors specific to the "Planon Connect for Analytics" connector

Name of Entity Entity Type Service Provided Location
MongoDB ltd (1) 3rd Party Provider 3rd Party Hosting 3rd Floor, 3 Shelbourne Buildings, Ballsbridge, Dublin 4, Ireland

(1) Within the same location as the Planon Universe Application of the customer. MongoDB Ltd does not have access in any way to the data of Planon’s customers.

Sub-processors specific to the "Planon essentialsFM" SaaS Application

Name of Entity Entity Type Service Provided Location
Planon GmbH Planon Affiliate Support Services Wilhelm-Leuschner-Straße 79, D-60329 Frankfurt am Main, Germany
Continum AG Data Centre 3rd Party Hosting Bismarckallee 7b-d, D-79098 Freiburg, Germany

Sub-processors specific to the "SamFM" Application

Name of Entity Entity Type Service Provided Location
CLARANET Data Centre 3rd Party Hosting 18-20 rue du Faubourg du Temple, 75011 Paris, France

Sub-processors specific to the mobile app "Smart’Sam"

Name of Entity Entity Type Service Provided Location
Movilizer GmbH 3rd Party Provider - Data centre of Amazon, Frankfurt am Main, Germany

Sub-processors specific to the "bixon.box" SaaS Application

Name of Entity Entity Type Service Provided Location
Propport data GmbH 3rd Party Provider Consultancy Services Köpenicker Chaussee 4, 10317 Berlin
Microsoft Deutschland GmbH Data Centre 3rd party Hosting West Europe Data centre region of Microsoft, Amsterdam, Netherlands and Dublin, Ireland
Wrike, Inc. 3rd Party Provider Support Services Europe Data centre region of Wrike, Amsterdam, Netherlands
Cloudflare Inc. 3rd Party Provider Security Services Europe Data centre region of Zendesk
Zendesk Inc. 3rd Party Provider Support Services Europe Data centre region of Zendesk

Sub-processors specific to the "EASOL" SaaS application

Name of Entity Entity Type Service Provided Location
Propport data GmbH 3rd Party Provider Consultancy Services Köpenicker Chaussee 4, 10317 Berlin
Intreal Solutions GmbH Data Centre 3rd party Hosting Ferdinandstr. 61, 20095 Hamburg

Contact us

If you have any further queries, please contact us by email at privacy@planonsoftware.com or write to us at the following address:

Planon International B.V.
Postbus 38074
6503 AB Nijmegen
The Netherlands