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Sub-processors

This page identifies the Sub-processors used by Planon in the execution of the agreement, describes the details of the sub-processors, what services they provide to Planon and (if applicable) the location of the services.

We will update this page periodically to add or remove the Sub-processors used. Changes that affect the security and/or privacy with regard to the services purchased will be communicated to you in accordance with the applicable DPA.

 

Sub-processors applicable to all Planon Services

Name of Entity Entity Type Service Provided Location
Planon B.V. Planon Affiliate Support Services The Netherlands
Planon Shared Services B.V. Planon Affiliate Support Services The Netherlands

 

Sub-processors specific to the Planon Universe SaaS application

Name of Entity Entity Type Service Provided Location
Amazon Web Services Inc and its affiliates (1) Data Centre 3rd Party Hosting if "Cloud Services / SaaS" is agreed upon Frankfurt am Main, Germany
US West (Oregon), USA
US East (N. Virginia), USA
Canada (Central)
Asia Pacific (Singapore)
London, United Kingdom
Rackspace Benelux B.V Data Centre Support Services London, United Kingdom

(1) The location of the customers environment is determined together and agreed upon in the Planon Order Form (POF).

 

Sub-processors specific to the "Planon Mobile Field Services" software

Name of Entity Entity Type Service Provided Location
Movilizer GmbH 3rd Party Provider -- Data centre of Amazon, Frankfurt am Main, Germany

 

Sub-processors specific to the "Planon Connect for Analytics" connector

 Name of Entity Entity Type  Service Provided Location
MongoDB Ltd 3rd Party Provider -- 3rd Floor, 3 Shelbourne Buildings, Ballsbridge, Dublin 4, Ireland

 

Sub-processors specific to the "Planon ConjectFM" SaaS Application

Name of Entity Entity Type Service Provided Location
Planon GmbH Planon Affiliate Support Services Wilhelm-Leuschner-Straße 79, D-60329 Frankfurt am Main, Germany
Continum AG Data Centre 3rd Party Hosting Bismarckallee 7b-d, D-79098 Freiburg, Germany

 

Sub-processors specific to the SamFM Application

Name of Entity Entity Type Service Provided Location
CLARANET Data Centre 3rd Party Hosting 18-20 rue du Faubourg du Temple, 75011 Paris, France



Contact us

If you have any further queries, please contact us by email at privacy@planonsoftware.com or write to us at the following address:

Planon International B.V.
Postbus 38074
6503 AB Nijmegen
The Netherlands