Vacancy

Account Manager Belgium

Account Manager Belgium

Planon, part of Schneider Electric, is growing steadily in Belgium, with a broad portfolio of public and private organisations using our solutions, including cities, provinces, universities, government agencies and large enterprises.

As Account Manager, you manage a mixed portfolio of public and private sector clients across Belgium. Your focus is on strengthening relationships, restoring trust where needed, driving renewals, and expanding recurring revenue through deeper adoption and growth within existing accounts.


Key responsibilities

  • Build and grow long-term relationships with public sector organisations such as cities, provinces and government bodies, as well as selected private sector clients.
  • Drive renewals and identify opportunities for growth, broader departmental use, or process improvements, supporting alignment around the Planon roadmap.
  • Drive structured follow-up and clear communication to boost satisfaction and adoption.
  • Navigate multi-department and multi-stakeholder environments to ensure successful implementation and broad adoption.
  • Organise review meetings, steering committees, and on-site visits to maintain trust, monitor progress, and sustain momentum.

Profile

You are comfortable operating in complex environments and understand how both public and private sector organisations function in Belgium. You are resilient, pragmatic and relationship-driven, able to balance customer needs with internal realities while maintaining a positive, constructive mindset.

Your profile:

  • Experience in account management, ideally with exposure to public sector organisations and/or complex private sector clients.
  • Background in enterprise software, SaaS, ERP, IWMS or other complex B2B solutions.
  • Strong ability to collaborate across multiple departments and engage stakeholders at different levels.
  • A structured, proactive mindset with high ownership and the ability to manage long decision cycles.
  • Excellent communication and presentation skills, with the ability to clearly convey value to technical and non-technical stakeholders.
  • Native or Fluent in Dutch, with sufficient English for internal coordination. French is deemed a plus

We offer

A healthy work-life balance and the possibility of working hybrid. We encourage a collaborative and learning work environment, which is why we offer constant learning and meaningful training opportunities. In addition, we offer challenging projects with world-leading clients and extraordinary experiences. For this role we offer the following benefits package.

Join us on our journey to become the recognized world leader in Smart Sustainable Building Management software solutions, controlling solutions for the construction and real estate industries. How do we do this? By putting our people at the heart of our company and creating an inspiring and safe environment that allows all of us to work, learn, live, and play.

Frequently Asked Questions (FAQ)

We know that a company is nothing without its people. Our diverse group of employees is the beating heart of our business and the key to our collective success. From celebrating successes, big or small, to remote working, we understand that company culture is a number one priority. Excitement, enjoyment and fun are integral to who we are and help to create a shared sense of belonging. They not only power our success, they also encourage our drive and resilience.

Crucial to the personal and professional development of our people is maintaining a culture of continuous learning. The Planon Academy has been set up for this reason. We encourage our people to show self-leadership, invest in their personal growth, and fulfil their career potential by using the full range of support and tools we offer. At the end of the day, it’s your career - we want you in the driver’s seat.

Our managers play a very important role in encouraging the talent and career development of our people. To support them in their role, we offer a management learning program.

With our Healthy Hybrid Workplace framework, you have the freedom to work in a way that suits you, whether that’s from the office or from home. You have the flexibility and autonomy to make sustainable choices that work for you. We believe in the power of coming together at the office, but we also embrace the many possibilities that working from home offers. Your well-being comes first.

Our application process consists of five steps:

  1. Introduction call with a recruiter
  2. First interview
  3. Assessment
  4. Second interview
  5. Offer

Learn more about our application process.

First of all, you will receive an attractive salary and benefits package. Secondly, our employees enjoy a healthy work-life balance and opportunities to grow.

Learn more about the benefits specific for your country.

Alongside developing smart sustainable building management software to support our clients on their journey to net-zero buildings, we are investing in improving the sustainability of our own operations.

In our daily activities, we adhere to sustainable business practices. We include these practices in our company values and standards, which are implemented in several ways. The UN Sustainable Development Goals play a leading role in our decision making and we aim to report under the CSRD and the GHG Protocol.

Learn more about Planon’s impact

We value a working culture that excludes nobody. DEIB (diversity, equity, inclusion & belonging) is essential to our company and the key to unlocking the maximum potential of our individuals and teams. In everything we do, we try to break down barriers and build connections. We have a focus on diversity when it comes to our people, new hires, management, and leadership. We recruit, employ, and promote our colleagues based on their qualities and abilities, and do not discriminate in any manner.

Internal education also plays a big role in our DEIB program. The program includes internal courses and regular workshops on topics such as how to be a hiring manager, overcoming bias, and intercultural competence. The global nature of our organization and colleagues means we especially value these skills.

Planon has offices in 16 countries. The headquarters are in Nijmegen, the Netherlands.

You are more than welcome to submit an open application here. We will contact you as soon as possible.

Schneider Electric is a global industrial technology leader bringing world-leading expertise in electrification, automation and digitization to smart industries, resilient infrastructure, future-proof data centres, intelligent buildings, and intuitive homes.

At Schneider Electric and Planon, we're building the future together. As a new colleague, you will be joining a partnership that's redefining what smart buildings can do. Our solutions bridge the gap between building systems (OT) and business processes (IT), transforming data into clear, actionable insights. This is where you come in: helping our customers to create buildings that drive innovation, operational efficiency and sustainability.

Together, we empower our customers to lead and inspire, crafting spaces that are efficient, optimized and have a positive impact on users’ lives and our planet.

These are the steps of our onboarding process:

  1. You will receive a welcome letter with information about your first working day.
  2. Your manager will welcome you on your first day and give you a tour of the office.
  3. You will collect your laptop and other assets from IT and visit HR to finalize the administrative onboarding.
  4. You follow the three-day online induction course by the Planon Academy.
  5. Once your probation period ends, your manager discusses the continuation of the employment contract with you.

Apply now

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