Customer service is a vital part of any thriving business. As part of our Customer Services team, you will guide our clients through the optimisation process using our best practices. Happy clients make for a happy company.
Three things about Roan
I’m Roan van Stippent, 32 years old and I’ve been part of the Planon family since 2014.
Straight from university I joined Planon’s Trainee program and learned a lot about the company. Planon gave me the opportunity to develop myself, and currently I’m managing 20 Services colleagues and over 150 customers. Every day is different, and sometimes challenging, but together we get the job done.
Give me a challenge and I’ll go for it. Whether it’s downhill mountain biking from the ‘Death Road’ or climb a 6,088 meter mountain in Bolivia. Don’t let the lack of experience stop you from doing new things, as long as you enjoy the ride. Love to travel over the world and discover wonderful new places.
In my free time, I like to play tennis or go for a run. Together with my brother in law and mother (62 years old), running became a family activity. Don’t be fooled by her age, she’s one of the top runners in her age category!
A few of our great customers
Customer Services vacancies
Vacancy
Services Director - North America
As the Services Director at Planon, your core responsibility will be to ensure the delivery of top-quality services to our customers while leading a high-performing team. You will oversee the successful implementation of Planon software solutions and manage the full life cycle of services for clients in the U.S. and Canada, all while adhering to our corporate guidelines and framework.
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Lead Software Implementation Consultant
As a lead consultant, you are the technical contact for our customers in the context of the implementation of our software for our new and existing customers. You know the current challenges in facility, real estate and maintenance management and have the necessary diplomatic skills to read “between the lines” and successfully manage projects in changing framework conditions.
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Lead Consultant
You will be challenged at every step and work with leading customers. Are you the opportunity-oriented and communicatively strong Lead Consultant we are looking for? Then join our team now!
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