Terence Tengker, Support Consultant at Planon

Customer Services

Vital to the business

Customer service is a vital part of any thriving business. As part of our Customer Services team, you will guide our clients through the optimisation process using our best practices. Happy clients make for a happy company. 

Three things about Roan

I’m Roan van Stippent, 32 years old and I’ve been part of the Planon family since 2014. 

Straight from university I joined Planon’s Trainee program and learned a lot about the company. Planon gave me the opportunity to develop myself, and currently I’m managing 20 Services colleagues and over 150 customers. Every day is different, and sometimes challenging, but together we get the job done. 

Give me a challenge and I’ll go for it. Whether it’s downhill mountain biking from the ‘Death Road’ or climb a 6,088 meter mountain in Bolivia. Don’t let the lack of experience stop you from doing new things, as long as you enjoy the ride. Love to travel over the world and discover wonderful new places.

In my free time, I like to play tennis or go for a run. Together with my brother in law and mother (62 years old), running became a family activity. Don’t be fooled by her age, she’s one of the top runners in her age category!

Customer Services vacancies


Business intelligence Specialist

In the role of Business Intelligence Specialist at Planon, you will play a pivotal role in managing BI reports and also in reshaping our data management landscape. Working closely with other professionals within the Information Management Department, your tasks will involve securing data governance, enhancing data quality, analyzing data, and crafting Business Intelligence insights that are clear, actionable, and aligned with our corporate strategic objectives.

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Project Manager

Be responsible for the implementation and follow up projects of our world-leading customers. Are you the resourceful project manager we are looking for? Join our team now.  

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Implementation Consultant

Are you always interested in finding new solutions? Manage our clients by bringing a fresh perspective to our business and help our clients evolve

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