Terence Tengker, Support Consultant at Planon

Customer Services

Vital to the business

Customer service is a vital part of any thriving business. As part of our Customer Services team, you will guide our clients through the optimisation process using our best practices. Happy clients make for a happy company. 

Three things about Roan

I’m Roan, 32 years old and I’ve been part of the Planon family since 2014. 

Straight from university I joined Planon’s Trainee program and learned a lot about the company. Planon gave me the opportunity to develop myself, and currently I’m managing 20 services colleagues and over 150 customers. Every day is different, and sometimes challenging, but together we get the job done. 

Give me a challenge and I’ll go for it. Whether it’s downhill mountain biking from the ‘death road’, or climb a 6,088 meter mountain in Bolivia. Don’t let the lack of experience stop you from doing new things, as long as you enjoy the ride. Love to travel over the world and discover wonderful new places.

In my free time, I like to play tennis or go for a run. Together with my brother in law and mother (62 years old), running became a family activity. Don’t be fooled by her age, she’s one of the top runners in her age category!

Customer Services vacancies

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Implementation consultant - French Speaking

Are you looking for a challenging career with a leading product development company? Do you have an eye for quality, proven time management skills, and a passion for coaching and mentoring your team? Are you technically strong and good at operational management? If ‘yes’ for all, join our team now! We are looking for a French Implementation Consultant, who will be responsible for configuring Planon software and coordinating with project teams and members of the team, which includes project managers and consultants.

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Manager Services Facilities

Are you ready to lead a fun and energetic team? Do you have solid Project Management experience and want to manage a services team in a growing business?

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Implementation Consultant - Germany

As an Implementation Consultant, you are the technical contact person for our customers in the context of the implementation of our software for our new and existing customers.   You know the current challenges in facility, real estate and maintenance management and have the necessary skill to read “between the lines” and to successfully implement projects in changing framework conditions.

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