Can AI help solve ESG challenges? Think tank key findings

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Technology for IFM services is moving beyond efficiency and accuracy of delivery to unlock new service outcomes for customer-centricity and user experience. This shift creates an opportunity for AI to bring together data analytics, IoT, robotics, hyperautomation and extended reality. AI can be integrated throughout the built environment to transform smart buildings and objects into cognitive facilities and systems with intelligent automation for every (I)FM service.

In a recent Virtual Think Tank session, hosted by Frost & Sullivan and Planon, thought leaders from the (I)FM services industry were invited to discuss the role of AI in solving ESG challenges. To learn about the details of this session, download the Key Findings by John Raspin, Partner, Energy and Environment at Frost & Sullivan.

Here are some pressing questions that were addressed in the session:

What improvements and enhancements can AI bring to ESG, and what new products and services can be developed by FM providers?
Where are the big wins for AI in terms of driving customer experience?
How can AI help FM companies achieve their strategic ESG goals?
What comes next on the AI journey, and what are the use cases of the future?
What type of collaborations and partnerships will be necessary to drive innovation and uptake of AI for FM applications like ESG, user experience, and new workplace strategies?

Meet the expert panel: