HERE Technologies, a longtime leader in location technology, wanted greater control over its global real estate and facility processes. After years of working with disconnected systems, the company chose Planon’s integrated IWMS in 2020. The goal was to create a single scalable and flexible platform for real estate management, workplace services, maintenance, and sustainability.
Using a phased approach, HERE first implemented core modules such as Portfolio and Lease Management. When employees returned to the office after COVID, the focus shifted to the user experience, including desk booking, meeting room management, and an intelligent ticketing system. Thanks to IoT sensors and interactive kiosks, HERE now has real-time insights and an improved workplace experience.
The collaboration with Planon, supported by best practices and agile ways of working, led to greater control, higher employee satisfaction, and more strategic data-driven decision-making. In addition, the system now also supports ESG reporting for stakeholders.
Curious how HERE Technologies approached this digital transformation and what other benefits an IWMS can deliver?