Credit Controller (m/w/d)

Credit Controller (m/w/d)

We are looking for a Credit Controller (m/f/d) for our office in Frankfurt.

We live an open, multicultural culture and offer a flexible working environment where we enjoy achieving ambitious goals as a team.

We are big enough to offer you exciting career opportunities and small enough to recognize your individual contribution.

Planon is a global platform provider that is a leader in digitalization in corporate real estate and facility management according to Verdantix and Gartner. By integrating our software and smart building technologies, we create direct added value for building owners, users and service providers.

Our mission is to create real competitive advantages and user benefits with a comprehensive IWMS solution.

Become part of our Finance Team and play a crucial role in increasing efficiency and ensuring a smooth day-to-day finance operation. The position is permanent and this is a new role to join our team. As a Credit Controller you will primarily focus on managing and billing our customer contracts within the DACH region.


As Credit Controller (m/f/d) you will be responsible for the entire implementation and monitoring of contract and project management as well as invoicing and dunning. You will work closely with our sales and service departments in a mutually supportive manner.

Your tasks with us:

  • Contacting customers, following up on discrepancies and reporting on outstanding receivables
  • Maintaining and managing customer master data, contracts and projects
  • Proactive use of reports to minimize overdue/delayed activities
  • Timely and accurate processing of orders into executable contracts and project preparations
  • Understanding and proactively responding to details and risks in customer contracts and orders
  • Billing of projects and contracts
  • First-line support for daily requests from internal and external stakeholders
  • Germany
  • Frankfurt
  • Corporate Functions


A company is nothing without its employees. Our employees are the beating heart of our company and the key to our joint success. To maintain our success, you need to be a good team player who shows initiative, communicates proactively and brings a healthy dose of humor as well as enough flexibility to deal with our colorful system landscape and its challenges.

What you bring with you:

  • Ideally a Bachelor's degree or completed commercial vocational training
  • At least 3 years of professional experience
  • Basic understanding of invoicing and dunning processes
  • A good understanding of contract and project management
  • As part of the Credit to Cash process we use the SFDC platform (SalesForce, FinancialForce and Billing Central), Exact and Trust-it. A definite plus if you have already worked with one of these applications
  • You are fluent in German and have a professional command of written and spoken English
  • You are well organized and know how to prioritize

We offer

A healthy work-life balance and the opportunity to work hybrid. We foster a collaborative and learning-oriented work environment and therefore offer continuous learning and meaningful training opportunities.
We also offer challenging projects with world-leading clients and exceptional experiences

Other benefits

Benefits such as:

  • Company fitness (Wellpass), company pension scheme, job tickets, special leave after length of service, team events
    Our Agile Performance Development - a continuous development cycle to promote your personal growth
    Curious what it's like to work at Planon? Take a look at our local benefits here.

Planon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

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