Videos - Demonstrate your added value to your customers

How can professional facility management service providers deliver better value to their customers and be more efficient, scalable and transparent? Prioritising compliance, engaging customers and improving quality of service delivery are key. In 2020 Planon commissioned Verdantix to conduct market research among customers of Service Providers across Europe. This gave us some exclusive market insights into the actual status and maturity of IT and data strategy in the outsourcing of processes and professional services.

Interested in getting more insights into Planon’s research about the challenges service providers face on a daily basis and how they could solve them? Watch our videos to find out more.

Video 5 - First time right invoicing


Video 4 - Delivering value through occupant experience


Video 3 - Improving quality of service delivery is key


Video 2 - A good data exchange is key!


Video 1 - It's all about proving contract compliance!


Learn more about Planon Universe for Service providers

Brochure - Planon Universe for Service Providers

Planon Universe for Service Providers accelerates your business with targeted software that makes service offering, planning, execution, monitoring and billing more efficient, scalable and transparent with extensive process automation and seamless integration. 

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White Papers 07/05/2019
Interactive White Paper - Definitive Guide to AI in FM

Artificial intelligence is no longer in the world of science fiction—or only in the world of expensive academic R&D. In fact, we are at the end of a decades-long transition to incorporating AI into the world of buildings. Click through this interactive white paper to learn more about applications of artificial intelligence for commercial service providers, and test your knowledge of the risks and benefits of this technology. 

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White Papers 07/09/2018
Research - Disruptive information technology trends affecting the facility management service provider industry

In a joint research report with Panorama, Planon discusses the disruptive technology trends in the service provider industry and our insights into the future. 

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All white papers