Intern Content Support & Cloud - Nijmegen

Planon is a global leader with over 35 years of experience in providing innovative software,

proven best practices, and professional services that support building owners, users, and commercial service providers. All of Planon's software solutions contribute to better building and workplace performance by simplifying business processes and reducing costs.

"Discover interning in an international organization and prioritize your personal development!"

Our interns speak:

Jens: Over the past six months, I had an amazing internship with the Support department at Planon. I interned there for my third year of the Business Administration program at HAN. After starting in September, I quickly felt at home in the department. The Support team has a very open and professional attitude, making it the perfect place to learn!

As an intern, I was responsible for restructuring an online knowledge sharing platform. Thanks to my colleagues, I had a very pleasant experience during my internship and was able to implement significant changes within Planon Support. This was possible because I had complete freedom to contribute to this project. I could always turn to my colleagues for professional help. Working at Planon Support also gives you the opportunity to get to know a large company with many possibilities. If you are looking for a place to develop yourself into a professional, Planon is the company for you!

-Jens Driessen

Profile

You will be part of a team of over 20 Support Consultants and will be the first point of contact for global accounts, international partners, and colleagues around the world to answer questions about Planon software. These inquiries can be both functional and technical. More than 95% of all tickets are resolved within the unit. We closely collaborate with the Development department, which is responsible for all software changes.

What will you do? Planon Support needs to update the existing process documentation and capture it in a tool (Confluence). You will work on this in collaboration with the specialists from the department. The goal is to make work agreements more transparent and to support further developments of the Support team in both the Netherlands and India. There is an increase in the product solutions that Planon delivers to the market and developments in the various types of Support the department provides. Furthermore, we want to establish and clarify a clear relationship between the processes and our KPIs.

You meet the following criteria:

• You are pursuing a Bachelor's or Master's degree in (Business) Informatics or a related field;
• Affinity with IT;
• Excellent command of both Dutch and English languages;
• You have an open personality, are analytical, customer-focused, and can work independently;
• You are interested in working within an ambitious and international organization

We offer

• An inspiring international learning environment;
• Begin your internship with a Global Induction Course where you will learn all about Planon;
• The opportunity to gain valuable experience for your CV;
• Excellent working atmosphere where you truly become part of a team;
• A lot of responsibilities that give you a taste of what it's like to work for a leading, international market leader;
• Internship compensation: €385 gross per month based on 40 hours;
• On-site gym with personal trainers.

Within Planon, there is an informal work culture, and every Friday afternoon, we have drinks in our own bar, "Het Witte Paard". Discover working in an international organization that is constantly evolving. As an intern, you are part of this Planon culture.

This is a hands-on internship from September 2024 to January 2025 (5 months), for 4 or 5 days a week.

Apply now and discover how enjoyable interning at Planon can be.