Customer service is a vital part of any thriving business. As part of our Customer Services team, you will guide our clients through the optimization process using our best practices. Happy clients make for a happy company.
Three things about Roan
I’m Roan, 32 years old and I’ve been part of the Planon family since 2014.
Straight from university I joined Planon’s Trainee program and learned a lot about the company. Planon gave me the opportunity to develop myself, and currently I’m managing 20 services colleagues and over 150 customers. Every day is different, and sometimes challenging, but together we get the job done.
Give me a challenge and I’ll go for it. Whether it’s downhill mountain biking from the ‘death road’, or climb a 6,088 meter mountain in Bolivia. Don’t let the lack of experience stop you from doing new things, as long as you enjoy the ride. Love to travel over the world and discover wonderful new places.
In my free time, I like to play tennis or go for a run. Together with my brother in law and mother (62 years old), running became a family activity. Don’t be fooled by her age, she’s one of the top runners in her age category!
A few of our great customers
Customer Services vacancies
Vacancy
Data Engineer
Together with Giovanni, our data engineer, you will ensure our data platform functions effectively and gathers data from various source systems. This platform enables another team to create reports that provide valuable insights for our internal stakeholders. By doing so, you foster collaboration and support informed decision-making.
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Implementation Consultant - Germany (m,f,x)
As an Implementation Consultant, you are the technical contact person for our customers in the context of the implementation of our software for our new and existing customers. You create value for our customers. You know the current challenges in facility, real estate and maintenance management and have the necessary skill to read “between the lines” and to successfully implement projects in changing framework conditions. This is what makes you successful in your role:
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Implementation Consultant
Are you always interested in finding new solutions? Manage our clients by bringing a fresh perspective to our business and help our clients evolve!
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