Terence Tengker, Support Consultant at Planon

Customer Services

Vital to the business

Customer service is a vital part of any thriving business. As part of our Customer Services team, you will guide our clients through the optimization process using our best practices. Happy clients make for a happy company. 



Three things about Roan

I’m Roan, 32 years old and I’ve been part of the Planon family since 2014. 

Straight from university I joined Planon’s Trainee program and learned a lot about the company. Planon gave me the opportunity to develop myself, and currently I’m managing 20 services colleagues and over 150 customers. Every day is different, and sometimes challenging, but together we get the job done. 

Give me a challenge and I’ll go for it. Whether it’s downhill mountain biking from the ‘death road’, or climb a 6,088 meter mountain in Bolivia. Don’t let the lack of experience stop you from doing new things, as long as you enjoy the ride. Love to travel over the world and discover wonderful new places.

In my free time, I like to play tennis or go for a run. Together with my brother in law and mother (62 years old), running became a family activity. Don’t be fooled by her age, she’s one of the top runners in her age category!

Customer Services vacancies

Vacancy

Project Manager

Are you ready to manage projects for our world-leading customers? We need a resourceful project manager to join our team!

Read more
Vacancy

International Application Manager

Develop and maintain long-term, mutually beneficial customer relationships by understanding and translating business requirements, while providing support and guidance on day-to-day challenges.

Read more
Vacancy

Lead Software Implementation Consultant  

As a lead consultant, you are the technical contact for our customers in the context of the implementation of our software for our new and existing customers. You know the current challenges in facility, real estate and maintenance management and have the necessary diplomatic skills to read “between the lines” and successfully manage projects in changing framework conditions.

Read more