Terence Tengker, Support Consultant at Planon

Customer Services

Vital to the business

Customer service is a vital part of any thriving business. As part of our Customer Services team, you will guide our clients through the optimization process using our best practices. Happy clients make for a happy company. 



Three things about Roan

I’m Roan, 32 years old and I’ve been part of the Planon family since 2014. 

Straight from university I joined Planon’s Trainee program and learned a lot about the company. Planon gave me the opportunity to develop myself, and currently I’m managing 20 services colleagues and over 150 customers. Every day is different, and sometimes challenging, but together we get the job done. 

Give me a challenge and I’ll go for it. Whether it’s downhill mountain biking from the ‘death road’, or climb a 6,088 meter mountain in Bolivia. Don’t let the lack of experience stop you from doing new things, as long as you enjoy the ride. Love to travel over the world and discover wonderful new places.

In my free time, I like to play tennis or go for a run. Together with my brother in law and mother (62 years old), running became a family activity. Don’t be fooled by her age, she’s one of the top runners in her age category!

Customer Services vacancies

Vacancy

Manager Services

'Do you want to work in a fun and energetic environment, being the linchpin connecting teams, clients and operations? Do you have solid Project Management experience and want to manage a services team in a growing business?'

Read more
Vacancy

Implementation Consultant

Are you ready to be the driving force behind our clients’ success? Join us at Planon Nordics and become the functional expert we are looking for. With a global focus, we are expanding our Footprint in the Nordics, and we want you to be part of this exciting journey!

Read more
Vacancy

Information Security Officer

At Planon (part of Schneider Electric group), we believe trust, transparency and security are the backbone of digital innovation. Are you ready to help shape a secure future for a global tech company? Join our Cyber Security and Data Protection Office (CSDPO) as an Information Security Officer and play a crucial role in strengthening our cybersecurity posture, driving compliance, and building resilience across the organization.

Read more