Lead Consultant
You will be challenged at every step and work with leading customers. Are you the opportunity-oriented and communicatively strong Lead Consultant we are looking for? Then join our team now!
As Lead Consultant, your main focus will be guiding our customers in optimising their processes and ensuring quality through our best practices. How? By providing billable system configuration services for both new and existing customers. You will bring your change management experience and consulting skills to the benefit of both the customer and Planon. From designing solutions, system configurations to customer training and leading workshops, that will help customers see you as a trusted advisor.
We promise to challenge you every step of the way: you will work with leading customers and collaborate with a fun, hard-working team.
You will successfully fulfil your role by:
- Immersing yourself in the capabilities of our Planon software portfolio to learn about it and translate innovative ideas into solutions;
- By showing your entrepreneurial skills, ensuring that you properly guide the implementation process while taking on a reliable, advisory role;
- Proactively work for identifying improvement opportunities for both our customers and Planon;
- Delivering software solutions by working closely with account managers, individual project managers and consultants;
- Being the senior advisor to meet our customers’ requirements and SLAs.
Planon is growing! Within our EMEA West (Nordics, Netherlands and the UK) organization we are looking for a Lead Consultant Nordics who will be located in our office in Gothenburg, Sweden. In this role you will report to the Manager Services and be part of an international operating team. Your focus will be on our customer base in the Nordic region, covering world leading brands in Sweden, Denmark, Norway and Finland. You will work in a small local team with project managers, (Lead) consultants and colleagues from Sales. The team works weekly at our Gothenburg office, alternating hybrid work with a good team atmosphere and where you can continue to learn from each other.
Profile
Our mission is to deliver in-house software solutions that enable our clients to effectively solve their challenges – and that’s no simple task. To fulfill our mission, we need you to possess consulting skills and the capability to build strong relationships with our clients, by understanding their decision processes. With your ability to influence and persuade others, you can easily handle potentially conflicting visions and interests. You’ll fit in the team when you are a constructively working together, and when your eager to learn and share knowledge. Last but not least, you are communicatively strong , have a ‘can do it' mentality and a commercial ability to advise customers properly.
Our ideal candidate meets the following criteria:
- A university degree in Business IT, Information Management, Business Administration or equivalent;
- Minimum of 3 years relevant work experience as a Lead Consultant (within software consulting);
- Strong communication skills and a commercial attitude;
- Fluent in English and Swedish, any additional Nordic language is a plus;
- Experience in fostering strong collaboration, helping the team grow, and providing coaching when necessary.
We offer
A healthy work-life balance and the possibility of working hybrid. We encourage a collaborative and learning work environment, which is why we offer constant learning and meaningful training opportunities. In addition, we offer challenging projects with world-leading clients and extraordinary experiences.
For this role, we offer a competitive salary along with comprehensive benefits including 30 days of annual leave plus bank holidays, a Pension Scheme, and more. You can find an overview of all our benefits here.
Join us on our journey to become the recognized world leader in Smart Sustainable Building Management software solutions. How do we do this? By putting our people at the heart of our company and creating an inspiring and safe environment that allows all of us to work, learn, live, and play.
Planon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law.
Do you love building connections? So do we!
Apply now.