For improving accessibility to services and maximising efficiency in processing and communication
The concept of giving customers access to standardised services via the web has never been more relevant than today.
The changing workplace environment, the integration of support services like FM, IT and HR, and the demand for 24/7 access makes a clear case for self-service. A successful implementation of self-service automatically leads to faster processing and monitoring, higher customer satisfaction and cost reduction.
Planon Self-Service is a unique solution that supports a seamless interaction and communication within any large community (of employees, customers, students or citizens) and gives this community an easy, fast access to any type of standardised services or processes. By integrating Planon Self-Service with Planon ProCenter, Planon’s extensive back-office solution, you create an end-to-end solution that enables fast, high quality and cost efficient execution of any request, malfunction, reservation, or other applicable self-service process.
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